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Founded in 1993, Heartland Hobby
Wholesale was established in Lincoln, Nebraska to offer hobby shop owners a
wholesale partner that would work in conjunction with them. To date Heartland
continues to champion this cause. The result has meant rapid growth for
Heartland and solid relationships developed with our retail
"partners".
Today, Heartland continues to move forward with much excitement about its many
possibilities. Heartland maintains a commitment to growth and realizes
that the "HEART" of its future success relies predominantly on
customer satisfaction. To this end Heartland has committed its resources
to and made decisions for both improving in and setting the industry standards
in the following areas- 1) Shipping expediency and accuracy. 2)
Continued competitive pricing. 3) Improvement in and consistent
excellence in "fill-rates" in the lines we carry. 4)
Prompt, friendly and personal service with you, our valued customers. 5)
"In-House" industry expertise available immediately. 6)
On-Line ordering as well as standard phone, fax or email ordering to facilitate all
your ordering needs. (These are just a few of the areas Heartland has
concentrated its efforts in!)
Unlike many of its competitors Heartland has a small dedicated staff which takes
your business very personal. Heartland intends to keep this perspective as
it grows. The following is a list of Heartlands staff-each providing the
necessary excellence to insure Heartland attains its ambitions.
Staff:
Sales Staff-- Dave Glatte (TCA member), Jim Harris (TCA member), Tom Temme
Controller-- Mike Duweling
Purchasing Manager-- Connie Schroeder
Warehouse Manager-- Bill Housley
Warehouse Staff-- Teresa Siebler
Heartlands Mission Statement: Heartland Hobby Wholesale's desire is
to realize industry leadership through a commitment to excellence in every area
of the distributorship business. Furthermore, Heartland expects that
through this commitment to provide both stellar service to its customers and a
rewarding and profitable work experience for its employees.
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